Micro Pulse Guides for Super Users
- Nursing Excellence Benchmarks
- Navigating the Home Page
- Custom Item Creation Guidelines
- Press Ganey Sampling Recommendations
- Step 1 - How to Select a Survey Template and Choose Your Questions
- Step 2 - How to Select Your Survey Population Sample
- Step 3 - How to Setup your Email Messages
- Step 4 - How to Complete Your Survey Setup
- Viewing Response Rates and Updating the Survey Timeline
- Navigating the Reports
- Advanced Reporting Org Details
- Advanced Reporting Crosstabs
- Survey Response Scale Reporting
- Guide for Magnet Pulsing in Micro Pulse
- Net Promoter Score Reporting
- Net Promoter Score Job Aid
- Micro Pulse Overview Video
For technical questions or support, please contact our Client Support Desk at 1-800-849-2292 or hdesk@pressganey.com. Client Support Desk hours of operation are Monday - Friday from 8am - 8pm EST.